Kurtis Property has been recognised for delivering outstanding customer service to its clients by making the shortlist for The ESTAS - the biggest award scheme in the UK residential property industry.
Kurtis Property have achieved the ESTAS ‘Standard of Excellence based on the service ratings they achieved via customer reviews submitted to the ESTAS review platform which is exclusively for real estate professionals, the reviews have been completed at the end of the moving experience. ESTAS monitors and verifies service ratings over a 12 month period giving a highly accurate overview of the standard of service that’s been delivered to customers. The ESTAS ‘Standard of Excellence’ provides a kitemark demonstrating the consistent service performance of every firm that has been shortlisted in 2024.
The ESTAS Awards honour the best, agents, conveyancers and mortgage brokers in the UK. The awards are powered by the ESTAS online customer review platform which enables property professionals to demonstrate the customer service standards they deliver for their clients. ESTAS strict verification process ensures reviews are genuine, this year’s shortlist has been calculated following the evaluation of 300,000 customer review ratings.
The regional and national winners will be announced in October at the prestigious annual ESTAS ceremony held in London. The awards will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.
Spencer said “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that a firm is delivering to clients. To be shortlisted is a great achievement in itself and something every firm should be extremely proud of. It’s a direct reflection of the amazing efforts of staff to deliver exceptional service .”
Simon Brown, founder of ESTAS says “At ESTAS we’re creating a community of property professionals who all share a passion for delivering great service to their clients and a belief that excellent service should be the norm not the exception.”